Zentho

Refund Policy Return Window: Customers have 7 days from the date of receiving their items to initiate a return. Return Processing time: 3 Days Condition for Return: Items must be returned in the same condition as received - unused, unworn, with all tags attached, and in their original packaging. The receipt or proof of purchase is also required. Returns for incorrect orders or undesired items will not be accepted. Reporting Damages or Wrong Items: Please report any defective, damaged, or incorrect items within 7 days of delivery. We will evaluate the issue and take appropriate action. Return Shipping: Customers are responsible for the cost of returning the items. Items must be shipped back to the address we provide. Refunds: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 10 business days to the original method of payment. Please note that it may take additional time for your bank or credit card company to process and post the refund. Manufacturer Warranty: Products may be covered by a manufacturer's warranty. For issues after the 7-day return period, please contact us. Contact Us: For any return or refund queries please contact us describing your issue and send a picture of your item We reserve the right to change and update our policy Steps to refund a purchase CONTACT US Provide your order number and your reason for refunding Send us a picture showing us either the wrong product or the product being broken